Passive (“Passive,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Passive mobile application and related services (collectively, the “Service”).
By using the Service, you agree to this Privacy Policy.
1) Who We Are
Company: Obscura Labs, Inc. (Delaware, USA)
Email: hello@thepassive.app
Mailing Address: 7 Park Dr. Albany, NY 12204
2) Notice at Collection: What We Collect, Why, and How Long We Keep It
Below are the main categories of information we collect, the purposes for collection, and retention criteria.
| Category | Examples | Primary Purposes | Retention Criteria (High-Level) |
|---|---|---|---|
| Identifiers | name, email, account IDs | account creation, login, support | while account active; then deletion/anonymization subject to legal/security needs |
| Profile & career data | preferences, skills, work history, desired roles | job discovery, personalization | while account active; user can edit/delete |
| User content | resumes/CVs, cover letters, application materials | provide features, enable sharing at your direction | while account active; deletion upon request subject to limited exceptions |
| Precise / user-provided location | GPS location (if enabled), city/region, “remote only” | location-based search and filters | retained until you change/delete; precise location can be disabled via device settings |
| Usage & analytics | screens viewed, searches, interactions | product improvement, performance | typically limited period; aggregated/de-identified where feasible |
| Device & network | IP, device type, OS, app version | security, fraud prevention, debugging | typically limited period; may be retained longer for security incidents |
| Diagnostics | crash logs, performance data | stability, troubleshooting | typically limited period |
| Subscription status (Apple) | entitlement/subscription state, transaction metadata | provide Premium access, account support | retained as needed for entitlement + records |
3) Information We Collect (More Detail)
A) Information you provide
- Account information (name, email)
- Profile information (job preferences, work history, skills)
- Content you upload or generate (resumes/CVs, cover letters, application materials)
- Communications (support emails/messages)
B) Location information
You can set location beyond city/region and search for remote jobs. Depending on your settings and device permissions, we may collect:
- Precise location (e.g., GPS) if you enable device location permissions; and/or
- Location you enter (city, region, or other preferences); and/or
- Approximate location derived from IP address.
You can disable precise location via your device settings.
C) Information collected automatically
- Device and app information (device type, OS, app version, language)
- Usage data (searches, interactions, feature usage)
- IP address and general network information
- Crash logs and performance data
D) Subscription information (Apple App Store)
If you subscribe to Premium through Apple, we may receive subscription/entitlement status and limited transaction metadata from Apple to provide access and support. We do not receive your full payment card details.
4) How We Use Information
We use information to:
- Provide, maintain, and operate the Service
- Personalize job discovery and recommendations
- Support resume and application features (including drafting/tailoring tools)
- Provide location-based search and filters (including remote preferences)
- Communicate with you (service emails, security alerts, support; marketing where permitted)
- Monitor and protect the Service (fraud prevention, abuse detection, troubleshooting)
- Analyze, improve, and develop the Service
- Comply with law and enforce our Terms
5) AI and Automated Tools
Passive may use automated and AI-assisted tools to support job relevance, content suggestions, and resume/application assistance. These tools are intended to help you, and you control what you choose to submit, share, or apply with. You remain responsible for reviewing content before sharing it with third parties.
6) How We Share Information
A) Employers/recruiters — when you choose
If you apply for a role or share your profile, we share relevant information at your direction with the receiving employer/recruiter. Their practices govern what they do next.
B) Service providers (vendors)
We use vendors for hosting, storage, analytics, crash reporting, email/push delivery, and customer support. Vendors may process information only to provide services to us.
C) Legal/safety and corporate events
We may disclose information to comply with law, protect users, prevent fraud/abuse, or in connection with financing, acquisition, merger, or sale of assets.
7) Sensitive Personal Information
Certain data may be considered “sensitive” under some U.S. privacy laws, including:
- Precise geolocation (if enabled)
- Account credentials
We do not require you to provide sensitive information like Social Security numbers, government IDs, or health information. However, resumes and application materials may include sensitive details you choose to share. If you upload such information, it will be processed to provide the Service.
8) De-Identified and Aggregated Data
We may create and use de-identified or aggregated data (data that does not reasonably identify you) for analytics, product improvement, and research, as permitted by law.
9) “Sale” / “Sharing” and Targeted Advertising
We do not sell your personal information in exchange for money.
We also do not share personal information for cross-context behavioral advertising unless we expressly tell you and provide required choices. If our practices change, we will update this Privacy Policy and provide legally required opt-out mechanisms.
10) Your Choices and Controls
You can:
- Update or delete profile information in the app (where available)
- Disable precise location in device settings and continue using manual/remote settings
- Opt out of non-essential marketing emails via unsubscribe links (service emails may still be sent)
- Manage certain tracking controls through device settings (where available)
11) State Privacy Rights (U.S.)
Depending on your state, you may have rights to:
- Access, correct, or delete certain personal information
- Obtain a copy of certain information
- Opt out of certain processing (e.g., targeted advertising, if applicable)
- Not be discriminated against for exercising your rights
- Appeal a denied request (where required)
How to exercise rights: email michael@thepassive.app with your account email and request.
Verification: we may ask you to verify your identity to protect your data.
Authorized agents: where permitted, you may use an authorized agent to submit requests on your behalf (we may require proof of authorization).
Timing: we respond within timeframes required by applicable law.
12) Data Retention
We retain information as long as reasonably necessary for the purposes described above, including:
- While your account is active
- To comply with legal obligations
- To detect/prevent fraud or abuse
- To resolve disputes and enforce agreements
Backups may persist for a limited period (often 30–90 days) before being overwritten.
13) Security
We use reasonable safeguards designed to protect information (e.g., access controls and security monitoring). No system is 100% secure, and we cannot guarantee absolute security.
14) Third-Party Links and Safety
The Service may link to third-party sites or services (including employer websites). We do not control third-party privacy practices. Please review their policies before providing information.
Use caution when interacting with third parties about job opportunities. We are not responsible for off-platform communications or third-party actions.
15) Children’s Privacy
The Service is intended for users 18 and older and is not directed to children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
16) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date and may provide notice through the Service or by email where appropriate.
17) Contact Us
Email: hello@thepassive.app